Privacy Policy
This page outlines how Ripper collects, stores, and handles personal information submitted by players. It covers the types of data gathered during registration and account use, how that data is processed, who it may be shared with, and what rights players hold over their information. Anyone using the platform should read this document carefully before creating an account.
What Information Is Collected
Ripper collects personal data at multiple points during the account lifecycle. The information gathered falls into two broad categories: data provided directly by the player and data collected automatically through platform interaction.
Directly Provided Data
During registration, players supply a range of personal details required to open and verify an account. This includes:
- Legal first and last name
- Date of birth
- Email address, username, and password
- Residential address, city, state, and postcode
- Phone number
- Gender
- Chosen account currency (AUD or USD)
Additional documents may be requested during the KYC process. These can include a government-issued photo ID (front and back), proof of address dated within the last 90 days, card or e-wallet screenshots, and in some cases a live selfie holding the ID document. Source-of-funds or source-of-wealth evidence may also be required before a withdrawal is released.
Automatically Collected Data
The platform collects technical data during normal use. This includes IP address, device type, browser information, session activity, and transaction history. This data supports fraud prevention, account security, and service optimisation.
How Personal Data Is Used
Information collected by Ripper is used for a defined set of operational and compliance purposes. These include verifying player identity, processing deposits and withdrawals, administering bonuses, managing the loyalty program, and providing customer support.
Data is also used to meet legal and regulatory obligations, including anti-money laundering checks and age verification. The 18+ minimum age requirement is enforced through identity verification, and account history can be reviewed where suspicious activity is flagged.
Marketing communications may be sent to registered players who have not opted out. Players can manage communication preferences through support. The Ripper casino maintains a one-account-per-player rule, and data checks are used to identify linked or duplicate accounts, which may be closed with balances voided.
Data Retention and Storage
Player data is retained for as long as the account remains active and for a defined period after closure, in line with standard industry and legal requirements. Accounts that show no activity for six consecutive months may be treated as dormant, and the remaining balance may be voided under the dormancy rule.
All account and payment traffic is protected by 128-bit SSL encryption. This applies to registration data, banking transactions, and document uploads submitted during verification.
Sharing of Personal Data
Ripper may share player data with third parties in specific circumstances. These include payment processors handling deposit and withdrawal transactions, identity verification service providers used during KYC, game software suppliers where required for technical operation, and regulatory or law enforcement bodies where disclosure is legally required.
Payment details are handled in line with the own-payment-method rule: all deposits and withdrawals must use accounts, cards, or wallets registered in the player’s name. Where possible, funds are returned through the original payment route, which means the same payment credentials are retained on file.
Data is not sold to unrelated third parties for general commercial purposes.
Cookies and Tracking
The platform uses cookies and similar tracking tools to support session management, remember user preferences, and analyse site performance. Players accessing the site through a browser on desktop, Android, or iOS devices should expect standard cookie activity. Most browsers allow cookies to be controlled or blocked through settings, though doing so may affect how parts of the platform function.
Player Rights
Registered players hold rights over personal data held on their accounts. These generally include the right to access stored information, request corrections to inaccurate details, and in applicable cases request deletion of data that is no longer required.
Requests related to personal data can be submitted through the support team. Live chat is available 24/7, and email queries sent to support@ripper.casino are typically answered within 24 hours. For responsible gambling matters, including self-exclusion requests, support can arrange deposit limits, cooling-off periods of one week, one month, or one year, or permanent closure. A signed request form may be required for exclusion cases.
For further detail on how Ripper approaches player wellbeing and safe play practices, see Ripper responsible gambling.
Changes to This Policy
This privacy policy may be updated from time to time to reflect changes in the platform, applicable laws, or data handling practices. Continued use of the casino after any update constitutes acceptance of the revised terms. Players are encouraged to review this page periodically. The date at the top of the page reflects when the document was last revised.